Advice worker with client

Our Advice Services

One of the most important  steps towards getting to wherever it is you want to go, is having the right information to hand. That’s why we offer advice, information and guidance from expert, trained advisers as part of our core services to the community.

1. How We Can Help
2. Our Drop-In Sessions
3. Our Outreach Sites

1. How We Can Help

Whether you need a little help understanding how the latest government policy changes are going to impact you and your family, or are trying to decide what steps you need to take to secure your future ambitions, we know that getting the advice you need at the time you need it, is crucial to a successful outcome. That’s why our highly trained and experienced Advice Team offer confidential and impartial one-to-one advice and guidance in English, Bengali and Somali on:

 - Individual Benefits Assessments
 - Claim forms, entitlements and housing issues
 - Welfare rights
 - Immigration
 - Debt advice
 - Financial inclusion
 - Better off Calculations
 - Domestic violence
 - Health and general welfare
 - Educational / vocational training

So don't be afraid to take that first step and speak with us - whether in person or over the phone is completely up to you. We'll do our best to ensure that you are not only listened to, but that you recieve the most up-to-date and relevant information you need to make the changes you seek.

To find out where and how you can reach us, or to book an appoitnment with a member of our Advice Team please
click here.

The Limehouse Project is also part of the Tower Hamlets Community Advice Network (THCAN). So if you live in Tower Hamlets and would like further information about your nearest advice centre, please click here.

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2. Our Drop-In Sessions

For pressing yet matters with which you require assistance (such as basic advice, composing a letter or ringing someone on your behalf), each of our locations have a "drop-in" session during specific days of the week. These include:

- Harford St Multicentre, Mondays and Wednesdays between 9:30a.m. - 1:30p.m.
- Cheadle Hall, Tuesdays between 9:30a.m. - 1:30p.m.

These sessions are open to anyone who needs urgent advice. However, due to time constraints and current limited resources, we are unfortunatelty only able to assist 12 - 14 clients at any one session. For more in-depth advice requirements, please speak to one of our members of staff and book an appointment.

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3. Our Outreach Sites

As well as delivering our advice services onsite, our Advice Team also also works closely with a number of other delivery partners to ensure we are available offer expert help and guidance at a number of locations in and around the local community. These include:

Jubilee Street Practice (see map HERE)
368-374 Commercial Road, London E1 0LS.
Tel: 0844 477 8727
Session time: Tuesdays, 9.30-1.00pm

Mission Practice (see map HERE)
208 Cambridge Heath Road, London  E2 9LS
Tel: 020 8983 7300
Session time: Tuesday 9.30-1.00pm
 
Shahjalal Medical Centre (see map HERE)
44-56 Hessel Street, London E1 2LP
Tel: 020 7702 2036
Session time: 9.30-1.00pm
 
Limehouse Practice (see map HERE)
Gill Street Health Centre
11 Gill Street, London E14 8HQ
Tel: 020 7515 2211
Session time: 2.00-5.00pm
 
Stepney Health Centre (see map HERE)
79 Ben Jonson Road, London, E1 4SA
Tel: 020 790 1059
Session time: Thursday, 9.30-1.00pm

PLEASE NOTE: Our advisers can only see clients who are already registered with the centre they wish to visit us at.

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26 Years of Serving Our Local Communities


Over the course of 26 years, our frontline Advice staff have helped over 175,000 people find a solution to their problems. We are proud to continue being the first port of call for all members of our local communities and look forward to helping you however, and whenever, we can.